Terms and Conditions of Use

This page is a courtesy translation of the terms of the French operating entity and is provided for information only; if there is any discrepancy, the French version prevails. It is pending legal review for the Canadian market.

These terms and conditions of use ("Terms") govern access to and use of the HelloSafe partner program accessible at atlas.hellosafe.com (the "Site").

By creating an account or using the Site, you unconditionally accept these Terms.

1. Definitions

Partner: any legal entity or individual registered in the program.
Tracking Link: a URL generated from the Site used to attribute a sale to a Partner.
Conversion: a validated purchase of a HelloSafe insurance product attributed to a Partner through a Tracking Link.
Commission: the payout made to the Partner for each validated Conversion.

2. Registration and Account Validation

Registration is free of charge. All applications are subject to validation by our team within 24 business hours. HelloSafe reserves the right to decline an application without giving reasons.

3. Partner Obligations

The Partner undertakes to:

provide accurate information at the time of registration;
not use deceptive, aggressive, or otherwise improper promotional methods (spam, brand bidding on HelloSafe and partner trademarks, false content);
comply with all applicable regulations, including those relating to advertising and consumer protection;
not generate artificial, fraudulent, or unsolicited traffic. Any breach shall result in immediate suspension of the account and cancellation of the corresponding Commissions.

4. Commissions and Payments

The Partner receives 50% of the commissions received by HelloSafe on each validated Conversion attributed to them. Commissions are calculated on the basis of validated Conversions and reported in the Partner's dashboard. A Conversion is only validated after the statutory cancellation period has expired and upon verification that no fraud has occurred.

Commission payments are made monthly, with no minimum threshold, on the 15th of the month for Conversions validated in the preceding month. The precise payment terms (electronic transfer for Canadian partners, international wire transfer or Wise for other partners, supporting documentation) are communicated at the time of activation of the payment module.

5. Suspension and Termination

HelloSafe may suspend or close a Partner account in the event of a breach of these Terms, confirmed or suspected fraud, or discontinuation of the program.

The Partner may close their account at any time from their account settings or via our contact page.

6. Intellectual Property

HelloSafe grants the Partner a non-exclusive, non-transferable, and revocable right to use its trademarks, logos, and marketing materials solely for the purpose of promoting the program. Any other use is prohibited.

7. Liability

The Site is provided "as is". HelloSafe uses reasonable efforts to ensure its availability but cannot guarantee complete freedom from interruption or error. In any event, HelloSafe's liability is limited to the amount of Commissions paid to the Partner during the preceding 12 months.

8. Privacy

Your personal information is handled in accordance with Canadian privacy law (PIPEDA) and Quebec's Law 25.

9. Amendments to the Terms

These Terms may be amended at any time. Partners will be notified of material amendments by email with 15 days' prior notice.

10. Governing Law and Jurisdiction

These Terms are governed by French law. Any dispute shall fall under the exclusive jurisdiction of the courts within the jurisdiction of the Commercial Court of Rennes, unless otherwise required by applicable law.